Residential Support Service(s)

We aim to provide a complete range of computer support services. Business Customers this below service(s) is as standard.

We can resolve all software problems, remove viruses or spyware and supply or install new hardware components - either replacements or upgrades. If the specific service that you need is not shown, please ask. Whatever the problem, we are here to help ... We cover laptops, desktops, routers, mobile connections, find & fix, within ALL residential homes.

 

Windows & Apple Computers
Goldmine IT Support Ltd are very competent on Apple & Windows platforms weather hardware or software related issues.


Internet & Wi-Fi Connections
We can install your new router and network card, set up and configure your wireless broadband connection or help with any Internet or e-mail problems you may be having. We can also optimize your Internet settings in order to speed up your connection and boost your downloads & streaming needs.

PC Crashing or Freezing
Is your computer crashing or freezing in the middle of your office application or favorite game? Possibly a hardware conflict is causing the problem, software has become corrupt or perhaps the drivers for the graphics card just need updating - whatever the problem, we have experienced local engineers ready to assist you.

Software & DLLs Errors
Are you having problems installing certain software, or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing software? We can help with all general software problems and with any issues relating to Windows updates or Apple updates etc.

Data Loss & Retrieval
Our engineers can attempt to retrieve any data that has become lost or corrupted - at a fraction of the cost usually charged by data recovery specialists. We can also advise and implement effective backup procedures in order to safeguard your important data from future loss. This service can take up to 5 days.

Hardware Faults & Upgrades
We can install new screens, keyboards, hard drives, memory modules, power supplies, processors, motherboards, graphics and sound cards, modems, CD/DVD drives, floppy drives, routers, etc. We can supply replacement or upgrade components, or install parts which you have provided.

Not Booting or Blue Screens
Your computer will not boot, there are error messages (blue screens) or it will only boot in 'Safe Mode'. These are common problems and our engineers are experienced in identifying the source of the problem and restoring your computer system to perfect health.

Virus or Spyware Removal
Virus and spyware attacks are becoming more frequent and more serious. They can be among the hardest computer problems to deal with. You may need professional help to clear the virus and to repair the damage it might have done. We can install free anti-virus software and also advise about firewalls and other methods of protection.

Laptop Hardware Repairs
We can replace the following items on most makes of laptop - hard drive, memory module, screen and keyboard and screens, batteries. We will require the make & model of damage or units needing our attention - please contact us for more details.

 

Hardrive Upgrades (HDD to SSD)

We can replace the following items on most makes of laptop & desktop - Internal 2.5inch & 3.5inch hard drive upgrades. We can clone complete system onto a new hard drive so not one file is moved out of place.

Computer Training & Tuition
Our engineers are able to provide one-to-one computer training. We can offer basic training in all aspects of computer usage, including effective backup procedures and PC housekeeping. We can also give tuition in the use of most of the main software packages, for example, Microsoft Office. Or maybe just how to use Paypal or eBay online.

 

Email Management
We have competent experience in setting up emails and email servers on any computer weather it be gmail, outlook, or yahoo. It can even be your work emails that need setting up on a computer. If you're having issues sending or receiving we can find & fix issues and get you all connected again. 


Network Setup or Repairs
Our engineers are experienced in the design, installation and configuration of networks (both peer-to-peer and server based) and in troubleshooting a wide variety of network and server related issues. Goldmine IT Support Ltd have a great relationship with most is not all ISP providers like TalkTalk, BT, Virgin, together we can resolve ALL network internet issues.

For more information on how we can help you keep your computer in great shape, or for advice on how to fix it if your computer is already in need of repair, call us at Goldmine IT Support Ltd today 0203 583 2650 or 07951 337 336. Or send an email to info@goldmine-it-support.co.uk.

 
 
SU.png