• Geek 007

PC Virus & Malware Debugged

One of the most common requests for home computer help or repair comes when a user picks up some unwanted software on their computer. This can be adware (annoying but not usually dangerous) that pops annoying adverts up on your desktop, or a virus or malware.

These are much more dangerous and can lead to your personal data being stolen, your PC being digitally hijacked and used for criminal purposes, or may cause other problems. Even with the latest browsers protecting users from malicious websites, and firewalls and antivirus software keeping out rogue programs, an attack can still happen.

Most successful attacks are known as zero-day exploits, which attack computers before your protection software can be updated to guard against them, or through social media exploits like phishing – where users give away their details inadvertently. The simplest and nastiest example is someone calling you up pretending to be technical support or claiming to be from Microsoft. They claim your computer has a fault and will ask you to install a fix; naturally the fix is a virus or spyware, and only the start of your troubles.

Once some rogue software is installed on your computer, getting rid of it can be complex, which is where we can help. If you search online for a fix, you’ll often just find more scams and fake fixes that only make things worse. Installing proper protection software after a virus is already there is also unlikely to get rid of it.

Getting in touch with a local computer repair service can provide a quick and simple fix for home computer users or small businesses. We can make sure the malicious files are removed and ensure your computer is protected with up to date software that will keep out future problems.

With so many threats against Windows PCs from the Internet, the battle to keep them secure is a never-ending one. Since most users don’t have the time to learn how to stay safe, it is a sensible solution to let your local IT support service take some of the strain, and ensure your PC is protected and free from all manner of online threats.

For more information on how we can help you keep your computer in great shape, or for advice on how to fix it if your computer is already in need of repair, call us at Goldmine IT Support Ltd today 0203 583 2650 or 07951 337 336.

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